As a auto claims adjuster I often hear the phrase, “It was just an accident” from the at-fault party.
The person saying this is indicating that there was no intent to harm behind their actions. Or that the harmed party is making a bid deal out of nothing.
They are making excuses and deflecting responsibility for their behavior.
This excuse mentality is ingrained in us from childhood. A simple apology, often forced, and we go on our way.
But it doesn’t work this way as an adult. As an adult our words and actions have consequences.
We need to take responsibility for our actions whether they are intentional or accidental.
We need to quit minimizing the damage we have done to others.